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Success Stories

Company

Interstate Sealant & Concrete: Waukesha, WI

Challenge

Succession Planning, Strategic Planning, Internal Communications 

Interstate Sealant and Concrete is a large scale highway, bridge, and tunnel concrete sealing and repair company.  Owners, Jeff and Cheryl Sment, wanted to create a succession plan to begin experiencing their version of retirement, participate in strategic planning with their Management team, and work on improving internal communications within their company. These efforts have paid off in benefits to their bottom line with a mutual understanding and focus that drives the team forward in the same direction, unified and inspired. 

Success

Interstate Sealant and Concrete used multiple services from Change Management Communications Center to improve their already successful organization.  Some of these services were Climate Check, Strategic Planning, Succession Planning, and Executive Coaching. Interstate Sealant and Concrete improved their working environment, collective mindset, and the owners and management team are confident about the sustainability of the business. 

  

"Interstate Sealant and Concrete's experience with Change Management Communications Center has been very positive. Our management team has embraced the ideas and concepts as well as new ways of communicating we have been putting in place. The positive feedback from everyone that has participated in the coaching service makes me believe working with Change Management was a great choice."
Cheryl Sment President: Interstate Sealant & Concrete

Company

Lake Country Manufacturing : Oconomowoc, WI

Challenge

Implementing a new ERP software system
This small family-owned company with a great track record of quality, innovation, and employee retention had no framework to introduce such a big technological change to the workforce. Among the challenges that this change presented: varying degrees of skill with technology among the employees, unclear roles in the organization, and uncertainty of the impact that the new system would have on each department.

Success

Lake Country Manufacturing utilized the Climate Check service to discover the above challenges were a threat to the ROI of the ERP implementation. The insight gained from the Climate Check provided the clarity and direction to make a winning plan to address each of the issues head-on. The leadership team also benefited from Coaching to ensure the plan was supported by leaders operating at their best. The company also elected to take on Strategic Planning to map out the future growth of the company. As a result of these services, Lake Country Manufacturing had a prepared leadership team and a supported staff throughout the process of change, a clear definition of roles, and a shared vision of the future.

Working with Change Management has helped us at the management level so that we can make Lake Country one of the best places to work. I think the one-on- one coaching has been wonderful. Personally, it’s been a great business tool for me, it’s going to help us grow the way we want to grow. I think we are in good hands. I’m hearing from the employees that the leadership team's management skills are improving. We’re happy customers, and feel like we are just scratching the surface of what this will do for our company.
Kevin Kaszubowski Controller : Lake Country Manufacturing

Company

Habitat for Humanity: Oshkosh, WI

Challenge

A large board of directors with diverse priorities and goals for the organization intersected with refreshed objectives from the parent organization.  Habitat for Humanity Oshkosh needed a clearer chapter vision that everyone could commit to. 

Success

Change Management Communications Center gathered the perspectives of many, and then facilitated an event that helped the board consider, consolidate and focus on their core causes and the effect they wanted to create in the Oshkosh Community.  Through that work, a crystal clear vision stood out that everyone could get behind.  A follow-up session produced commitment to results, and a three-year “must do, can’t fail plan” that positions Habitat for Humanity for success. 

"In every Board you have many people from many different professions. It is sometimes extremely difficult to get the focus on the challenges that the organization has as each person may view that differently. This is where Tina comes in. She steers the communications to the relevant problems or issues and gets the board to state what those are. She then gets "buy in" from the board and accountability. All teams- whether they are volunteer board members or business co-workers would benefit from having Tina facilitate for them so they can get "the work done". As a board, we had our eyes opened after a few sessions with Tina of Change Management."
Joyce Pindel President, Board of Directors: Habitat for Humanity of Oshkosh

Company

Lake Country Manufacturing : Oconomowoc, WI

Challenge

Implementing a new ERP software system
This small family-owned company with a great track record of quality, innovation, and employee retention had no framework to introduce such a big technological change to the workforce. Among the challenges that this change presented: varying degrees of skill with technology among the employees, unclear roles in the organization, and uncertainty of the impact that the new system would have on each department.

Success

Lake Country Manufacturing utilized the Climate Check service to discover the above challenges were a threat to the ROI of the ERP implementation. The insight gained from the Climate Check provided the clarity and direction to make a winning plan to address each of the issues head-on. The leadership team also benefited from Coaching to ensure the plan was supported by leaders operating at their best. The company also elected to take on Strategic Planning to map out the future growth of the company. As a result of these services, Lake Country Manufacturing had a prepared leadership team and a supported staff throughout the process of change, a clear definition of roles, and a shared vision of the future.

People don’t like change, but I believe that in order to succeed and do better, we need change. The value of coaching for me as a leader has been having a mentor, someone to bounce ideas off of, hearing another perspective. It has helped me learn to delegate, to train those I manage to lead others, and to prioritize. Things that were getting pushed to the side and left undealt with are being taken by the horns and changed. We are much better at confronting issues and there is less tolerance overall for sub-par work and work behaviors. It’s had a big impact on the production floor, but the biggest benefit I see is for those in the office. I would recommend Change Management Communication Center as a resource to anyone implementing a new system or anyone who wants business and management coaching and training.
Mike Severson Production Manager : Lake Country Manufacturing

Company

Shea Electric and Communications, LLC : Oshkosh, WI

Challenge

Communication, Professional Development

Shea Electric and Communications, LLC has enjoyed a healthy growth and scaling process over the past ten years.  Shea Electric prides itself on being a people development company that happens to make money as electricians and in electrical contracting services. In effort to attract and grow the right talent in their business, Dan Shea, COO, looked for coaching and consulting services for his team. We are honored he chose us.

Success

Shea Electric utilized the Climate Check  service to discover some of the communication challenges that the team faced.  They needed to inspire and motivate their journeymen to be more self-reflective and communicate even more effectively. Change Management Communications Center has been able to partner with Shea Electric and Communications LLC and provides a topic for quarterly meetings, executive coaching, and communication tool box talks.  The work we do together gives Shea Electric insight, resources, and support to see their next level of success and further fulfill their vision.  Shea is realizing the benefits of constructive conflict, leadership, and accountability at all levels in their organization, to effectuate more collaborative team. 

 

“A few words I would use to describe working with Change Management Communications Center LLC are: impactful and value-added. I don’t invest in anything that does not provide a clear ROI and drive real value, and when our team of leaders works with the business coaches and consultants at Change Management, we experience some real ‘ah-hah’ moments. Shea Electric and Communications LLC is a people development company, we just happen to be an electrical contractor. Tina and her team embraced our vision and is a key partner to our business strategy and toward our accomplishments in developing leaders.”
Dan Shea COO: Shea Electric and Communications LLC

Company

Interstate Sealant & Concrete: Waukesha, WI

Challenge

Succession Planning, Strategic Planning, Internal Communications 

Interstate Sealant and Concrete is a large-scale highway, bridge, and tunnel asphalt sealing and repair company.  Owners, Jeff and Cheryl Sment, wanted to create a succession plan to begin experiencing their version of retirement, participate in strategic planning with their Management team, and work on improving internal communications within their company. These efforts have paid off in benefits to their bottom line with a mutual understanding and focus that drives the team forward in the same direction, unified and inspired. 

Success

Interstate Sealant and Concrete used multiple services from Change Management Communications Center to improve their already successful organization.  Some of these services were Strategic Planning, Succession Planning, and Executive Coaching. Interstate Sealant and Concrete improved their working environment, collective mindset, and the owners and management team are confident about the sustainability of the business. 

 

"Tina's coaching is the real deal. I warned everyone I was very skeptical about coaching and change management training. I have had lots of management training and most of it proved to be of little use to me in the moment. Working with Change Management has made me a more self-reflective person. This service has improved balance in my work life and personal life. I have been able to delegate some decision making processes and I effectively communicate plans and results to everyone involved more easily. Now I am able to think through several different possibilities, perspectives and outcomes to find a common good. Each session brings me a new breakthrough---one that I can actually use at work."
Garret Burleson Vice President of Operations: Interstate Sealant & Concrete

Company

Lake Country Manufacturing : Oconomowoc, WI

Challenge

Implementing a new ERP software system
This small family-owned company with a great track record of quality, innovation, and employee retention had no framework to introduce such a big technological change to the workforce. Among the challenges that this change presented: varying degrees of skill with technology among the employees, unclear roles in the organization, and uncertainty of the impact that the new system would have on each department.

Success

Lake Country Manufacturing utilized the Climate Check service to discover the above challenges were a threat to the ROI of the ERP implementation. The insight gained from the Climate Check provided the clarity and direction to make a winning plan to address each of the issues head-on. The leadership team also benefited from Coaching to ensure the plan was supported by leaders operating at their best. The company also elected to take on Strategic Planning to map out the future growth of the company. As a result of these services, Lake Country Manufacturing had a prepared leadership team and a supported staff throughout the process of change, a clear definition of roles, and a shared vision of the future.

Working with Change Management has provided us a step back to look at what’s going on. It’s made me aware of the habits that I have and that our employees have. I feel better about knowing how to reinforce habits that contribute to our success, while addressing the habits that are not. The Change Management team is friendly, outgoing, and knowledgeable. The experience they bring to our small company has been a big value. They have interacted with every employee in our company, and have been a very positive influence. Personally, I have become more confident in my decision-making and my ability to lead change successfully as a manager.
Dave Crouse Shipping Supervisor : Lake Country Manufacturing

Company

Shea Electric and Communications, LLC : Oshkosh, WI

Challenge

Communication, Professional Development

Shea Electric and Communications, LLC has enjoyed a healthy growth and scaling process over the past ten years.  Shea Electric prides itself on being a people development company that happens to make money as electricians and in electrical contracting services. In effort to attract and grow the right talent in their business, Dan Shea, COO, looked for coaching and consulting services for his team. We are honored he chose us.

Success

Shea Electric utilized the Climate Check  service to discover some of the communication challenges that the team faced.  They needed to inspire and motivate their journeymen to be more self-reflective and communicate even more effectively. Change Management Communications Center has been able to partner with Shea Electric and Communications LLC and provides a topic for quarterly meetings, executive coaching, and communication tool box talks.  The work we do together gives Shea Electric insight, resources, and support to see their next level of success and further fulfill their vision.  Shea is realizing the benefits of constructive conflict, leadership, and accountability at all levels in their organization, to effectuate more collaborative team. 

 

 

“I was hesitant when I first started working with Change Management Communications Center and began coaching. I have had other coaching experiences that did not amount to much. It didn’t take long before I opened my mind and realized their brand of coaching was a valuable and effective tool. Since working with Change Management Communications Center, our team has improved their communication overall. The team and individuals at Shea Electric have grown from within and our already successful company continues to improve and grow. "
Chris Hopf Project Manager: Shea Electric and Communications, LLC

Company

Lake Country Manufacturing : Oconomowoc, WI

Challenge

Implementing a new ERP software system
This small family-owned company with a great track record of quality, innovation, and employee retention had no framework to introduce such a big technological change to the workforce. Among the challenges that this change presented: varying degrees of skill with technology among the employees, unclear roles in the organization, and uncertainty of the impact that the new system would have on each department.

Success

Lake Country Manufacturing utilized the Climate Check service to discover the above challenges were a threat to the ROI of the ERP implementation. The insight gained from the Climate Check provided the clarity and direction to make a winning plan to address each of the issues head-on. The leadership team also benefited from Coaching to ensure the plan was supported by leaders operating at their best. The company also elected to take on Strategic Planning to map out the future growth of the company. As a result of these services, Lake Country Manufacturing had a prepared leadership team and a supported staff throughout the process of change, a clear definition of roles, and a shared vision of the future.

Being able to take steps forward and start the growing process has been a valuable result of the coaching. Working with Change Management is motivating. Getting my goals out in the open has helped me get started and move toward them. As we grow, we will be better able to support our customers as a result of the work we have done with Change Management. Anyone who is willing and wants to take the next step with their business, or is going through a big change that they are not sure of and needs a structure to move forward would benefit from using this service.
Scott Voelz Account Executive : Lake Country Manufacturing